Like many home care agencies, Home Care Providers faced significant daily challenges that burdened operations and complicated care delivery. These challenges were in direct opposition to their core mission to provide exceptional in-home patient-centric care. After researching the market for a technology solution that met all of their varied needs, the Home Care Providers team settled on PaSeva, and began reaping immense benefits within weeks.

The Client at a Glance: Patient-Centric Home Care

Home Care Providers is a multi-state home health care operation composed of several smaller home health care organizations, all dedicated to providing the highest quality of care possible. The types of home care services vary from nursing, to wound care, to many types of therapy and rehabilitation, and more. Their patient-centric approach is what sets them apart from competitors in their area and what first set them on the path to investing in a software solution that could eliminate their biggest challenges.

PaSeva’s Solution at a Glance

Home Care Providers needed a software that could handle both routine but tedious and time-consuming tasks like scheduling and mileage reimbursement alongside the more nuanced and complicated aspects of their operations like regulatory compliance.

They found everything they were looking for and more in PaSeva, including:

• Improved Operational Efficiency through PaSeva’s robust and streamlined scheduling capabilities
• Enhanced Staff Communication thanks to secure and HIPAA-compliant one-on-one, group, and patient-specific chat rooms
• Simplified Regulatory Compliance by centralizing compliance records and processes, including EVV, in one place
• Extensive Cost-Savings upwards of $150,000 per year, in terms of both real dollars saved with the elimination of inefficient systems and in staff time recuperated as a result of efficiency gains

Conclusion

By streamlining and eliminating burdensome administrative tasks, Home Care Providers was able to focus more time, money, and caregiver attention on the thing that matters most to their brand and mission: the patient.

Discover how PaSeva can support your agency! Download the case study to share with your team, or book a demo to see the platform in action.